MIMS E SHOP.COM – TRUSTED ONLINE SHOPPING SITE IN BANGLADESH AND GLOBALLY
By agreeing to these Terms, you are entering into an agreement with MIMS E SHOP including its
successors, assignees and related bodies corporate (defined in the Corporations Act 2001) (MIMS E
SHOP or we or us), and agree to comply with any and all applicable laws and regulations, whether
domestic or international.

Our Services, including but not limited to the registration of an account with us or placing of an order, is
not intended to be used by children under the age of 18. If you are under 18, any use of our Services
must be with the involvement of a parent or guardian.

By accessing or using our Services, you warrant and represent to us that you have read, understand and
agree to be bound by these Terms and that you are over the age of 18 years of age, have the right,
authority and legal capacity to enter into a legally binding agreement and to abide by these Terms.
All of our terms and conditions and policies that are linked to or in the Websites, including our Privacy
Policy, are incorporated into these Terms. You agree to comply with all such Terms when accessing or
using our Services.

MIMS E SHOP.COM is the ultimate online shopping destination for Bangladesh and globally offering
completely hassle-free shopping experience through secure and trusted gateways. We offer you trendy
and reliable shopping with all your favorite brands and more. Now shopping is easier, faster and always
joyous. We help you make the right choice here.

MIMS E SHOP.COM has been launched in October 2020. MIMS E SHOP.COM showcases products from
all categories such as clothing, footwear, jewelry, accessories, electronics, appliance, health care, beauty
products, and still counting! Our collection combines the latest in fashion trends as well as the all-time
favorites. Our products are exclusively selected for you. We, at MIMS E SHOP, have all that you need
under one umbrella.

In tune with the vision Digital Bangladesh, MIMS E SHOP.COM opens the doorway for everybody to
shop over the Internet. We constantly update with lot of new products, services and special offers. We
provide on-time delivery of products and quick resolution of any concerns.

We provide our customers with memorable online shopping experience. Our dedicated MIMS E SHOP
quality assurance team works round the clock to personally make sure the right packages reach on time.
You can choose whatever you like. We deliver it right at your address across Bangladesh. Our services
are at your doorsteps all the time. Get the best products with the best online shopping experience every
time. You will enjoy online shopping here!
Responsive Website

MIMS E SHOP.COM offers you flexible and responsive shopping experience. Whether you use laptop, PC
or smartphone, you can shop from MIMS E SHOP.COM easily. Just order online or over phone or via
Facebook, we will send your product at your doorstep very soon.
Wide Range of Products

MIMS E SHOP.COM showcases products from all categories such as ladies and gents clothing, footwear,
jewelry, accessories, electronics, health care, beauty products, and still counting! Our collection
combines the latest in fashion trends as well as the all-time favorites. Various categories offer t-shirts,
polo t-shirts, jeans / gabardine / twill pants, shirt, panjabi, salwar-kameez, saree, kurti, tops, leggings,
innerwear, body spray & perfume, watches, shavers & trimmers, footwear, bags, jewelry, sunglasses,
kids items, home decor, kitchen appliance, sanitary-fittings, gadget,, foods items, gift items, leather
products, health care and many more.Our products are exclusively selected for our valued customers.

Quality Products

We assure the quality of our products. We want you to avail the best quality products from the best
sellers and brands in the country. Our dedicated MIMS E SHOP quality assurance team works round the
clock to personally make sure the right packages reach on time.Our quality assurance team makes sure
that you are receiving the right product at the right price.You will find here the finest quality and
premium brand products with a reasonable pricing. We have a wide range of branded products of the
varied category in our product line. We provide best quality and service at the best price. So sign up now
to get anything you need.

Day Long Dedicated Customer Care
MIMS E SHOP customer care team is at your service from 9AM to 11PM everyday all over the year. Our
official hotline is 1-403-903-5205. You can place an order, make any query about product and service, or
track your order status. You will find our dedicated customer care team at all stages of your online
shopping experience.

Fast Delivery All Over the Country
MIMS E SHOP.COM opens the doorway for everybody to shop over the Internet. Our dedicated MIMS E
SHOP quality assurance team works round the clock personally to make sure the right packages reach
on time. Our services are at your doorsteps with the lowest delivery charge. We process all deliveries
through reputed courier service as well as our in-house delivery team. We deliver products all over the
Bangladesh. If there is any modification in delivery charge for a particular item, it will be mentioned in
product details.

Order confirmation and delivery completion are subject to product availability. Delivery time may differ
from one item to another. It can differ from standard delivery to beyond that.

Standard Delivery: If your delivery address is within Dhaka city, products will be delivered by within 2
business days. If it is outside Dhaka then it will take 3-4 business days. If you order after 6 PM, it will be
considered as an order of next business day.

Note: Requested respected customers to refrain from buying excessive goods after being panicked. We
are unable to entertain any bulk quantity during COVID-19. Delivery may delay due to COVID-19.
Our Business Day: Saturday to Thursday except public holidays.
Exceptional Delivery: There are some exceptional items that we import from outside Bangladesh. These
items can take 10 or more days to reach you. However, you will receive your order within the time
specified.

MIMS E SHOP does not deliver products outside Bangladesh. You can make your purchases on MIMS E
SHOP.COM from anywhere in the world, but you can get delivery of the product only within Bangladesh.

Easy Replacement

We provide great customer experience each time you shop with your MIMS E SHOP.COM. If you are not
satisfied with your purchase, we ensure ‘Replacement Guarantee’. We will replace your purchased
product if the product has any defect by its manufacturer or if the product is not the same one you
ordered.

All you need to do is give us a call or drop an email at ashaheen@mimstv.com within a period of 24
Hours from the date of delivery. However, please return the product with the tags intact and in their
original packaging, in an unwashed and undamaged condition. Replacement for products is subject to
inspection and checking by MIMS E SHOP team. Replacement cannot be possible if the product is burnt,
damaged by short circuit, or broken by customer.

Safe Payment Option
We are committed to ensure the security of your information. We maintain suitable physical, electronic
and managerial procedures to safeguard and secure your information by preventing unauthorized
access. Shopping at MIMS E SHOP.COM is 100% safe. All Credit card and Debit card payments on MIMS
E SHOP.COM are processed through secure and trusted payment gateways. When you transact here,
you pay at the payment page which is incorporated with your respected bank. So, your bank deals with
your credit/debit card information. You can be assured that MIMS E SHOP offers you the highest
standards of security currently available on the internet so as to ensure that your shopping experience is
private, safe and secure.

Ensuring Your Privacy
This privacy policy sets out how MIMS E SHOP.COM uses and protects any information that you give
here when you use this website. We view protection of your privacy as a very important principle. We
are committed to ensuring your privacy here. Your information will only be used in accordance with this

privacy statement whenever we ask you to provide any information by which you can be identified while
using this website.

You will be required to enter a valid phone number while signing up and placing an order on MIMS E
SHOP. By registering your phone number with us, you consent to be contacted by us via phone calls
and/or SMS, in case of any order or delivery related updates. MIMS E SHOP will not use your personal
information to initiate any promotional phone call or SMS. We store and process your information in
computers that are protected by physical as well as reasonable technological security measures.
Our primary goal in doing so is to provide you a safe, efficient, and customized experience. This allows
us to provide services and features that most likely meet your needs. If you choose to buy on the
website, we collect information about your buying behavior.

Your account
You agree that you are solely responsible for maintaining the confidentiality of your account details,
including your password. If you wish to amend your account details or delete your account, please refer
to our Help Centre.

You agree that User Content you provide to MIMS E SHOP to be made publicly accessible to third
parties, including other users or visitors of the Services. You agree that MIMS E SHOP is not liable to you
for the use or access of User Content by third parties.

MIMS E SHOP retains the right to screen and verify your identity or your business's identity (if
applicable) in our sole discretion. You agree to submit to such screening and to provide to MIMS E
SHOP at your cost, immediately upon request, complete, accurate and current information confirming
your identity and eligibility to use the Services, including company records, copies of photo identification
(such as drivers licence and passport) or other identifying documentation.
You understand that MIMS E SHOP may, in its absolute discretion, investigate, take legal action,
terminate or cancel your access to the Services, your account, subscription or membership at any time,
including if it is found that you have, or are suspected of, violating these Terms.

Use of the Services
You agree that you are responsible for your access to our Services and for ensuring that any persons
that may access the Services through your internet connection are aware of and compliant with, these
Terms.

You warrant and represent to us that your use of the Services will comply with all applicable laws and
regulations in your state/country, in the location that you access the Services and otherwise where
applicable, and that you will not use our Services for any activities that are unlawful or discriminatory,
harmful to others, or for any activity that does, or may, violate the rights of others.

Google Analytics
MIMS E SHOP uses Google Analytics, which allows us to anonymously track the use of our Services by
recording the number of users who have visited, the number of pages viewed, navigation patterns,

what systems users have and the date and time of visits through cookies. This information is collected
for statistical purposes only and cannot be used to identify you.

MIMS E SHOP may use a range of services and functions offered by Google Analytics, including but
not limited to Google Optimize, Remarketing, Google Display Network Impression Reporting,
DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest
Reporting. MIMS E SHOP also uses Google Analytics to partner with third parties and advertise online.
Our third-party partner may use technologies such as cookies and third-party Tracking Technologies to
gather information about your activities on our Website and other sites in order to provide you
advertising based on your browsing activities and interests.

Please see this link for how your data is collected and this link for instructions on how to opt-out of
any Google Analytics data tracking.
Your Conduct
You agree that you will not:
(a) engage in unlawful, obscene, harassing, intimidating, threatening, predatory or stalking conduct,
or conduct that may fall under one of the aforementioned categories;
(b) disclose or share your password or login information for the Services with any party;
(c) use the Services in a manner that may affect, damage, disrupt, impair, disable, interfere with or
prevent the reliability and performance of the Services, or interfere with or attempt to interfere
with any other user's use of the Services;
(d) copy or impersonate any other person or entity, or misrepresent any of your details including
your image (for example by using only arcuate and current photos), name, age, identity,
affiliation, connection or association with, any other person or entity;
(e) use the Services to promote or solicit involvement in or, support of a political platform, religion,
cult, or sect;
(f) post a person’s personal information or images without express permission;
(g) solicit or engage in any illegal or unlawful activity;
(h) use the Service to redirect users to other websites or encourage users to visit other websites;
(i) use the Service for any phishing, trolling or similar activities;
(j) defraud, scam, hack, swindle or deceive other users of the Services;
(k) harvest or collect email addresses or other contact information of other users from the Services
by electronic or other means or use the Services to send, either directly or indirectly, any
unsolicited bulk e-mail or communications, unsolicited commercial e-mail or communications or
other spamming or spamming activities;

(l) circumvent, disable or otherwise interfere with security-related features of the Services or
features that determine whether you are acting in accordance with the Terms;
(m) attempt to access any Services or area of the website that you are not authorised to access; or
(n) allow third parties to access and use the Services via your account;
(o) collect or solicit another person's personal information or images for commercial, inappropriate
or unlawful purposes;
(p) use any programs, scripts, bots or other automated technology to scrape or access the Services
or hijack user accounts or log-in sessions;
(q) embed, frame, include or imitate any part of the Services on another website, application or
other platform, without our prior written authorisation;
(r) use any kind of code, program or device containing reference to MIMS E SHOP or the Services in
order to direct any person to any other website for any purpose;
(s) resell, rent out or make any commercial use of the Services;
(t) use robots, data mining or similar data gathering or extraction methods or otherwise collect any
pictures, descriptions, data or other content from the Services;
(u) attempt to mislead others as to the origin of any information through the Services by copying,
forging or manipulating identifiers such as headers, footers or signatures;
(v) use automated methods or processes to use or access the Services or create user accounts;
(w) attempt to, or actually gain, unauthorised access to our Services, the server on which our
Services is stored or any server, computer or database connected to our Services;
(x) cause harm to our Services by hacking, phishing, introducing viruses, trojans or other programs,
scripts or material that may be malicious or technologically harmful to us, our website, Services
or other users of our Services; or
(y) use the Services other than for their intended purpose.

Intellectual Property
All text, graphics, user interfaces, photographs, trademarks, logos, and artwork including but not limited
to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such
content, contained on or in our Services are owned by, or licensed to MIMS E SHOP, and are protected
by copyright, patent and trademark laws, and various other intellectual property rights.

You may access and use the information provided in our Services, on a limited, revocable, non-
sublicensable licence, for your personal, non-commercial informational purposes. No content may be
downloaded, copied, reproduced, republished, uploaded, posted, publicly displayed, encoded,
translated, transmitted or distributed in any way to any other computer, server, website or other
medium for publication or distribution or for any commercial enterprise, without the prior written
consent of MIMS E SHOP.

Unless explicitly stated herein, nothing in these Terms may be construed as conferring any licence to, or
assignment of, any of MIMS E SHOP’s intellectual property rights, whether by estoppel, implication or
otherwise. MIMS E SHOP reserves all rights not expressly granted in the Services.
Access to and use of our intellectual property is granted to you on a limited, revocable, non-
sublicensable licence, subject to these Terms. You agree that you will not:
(a) copy, modify, publish, adapt, sub-licence, translate, sell, distribute, transmit, perform, display,
reverse engineer, decipher decompile or otherwise disassemble any portion of the MIMS E
SHOP IP or our Services or cause or assist others to do so;
(b) challenge MIMS E SHOP’s ownership of MIMS E SHOP IP;
(c) infringe MIMS E SHOP IP; or
(d) use or make any intellectual property that is similar to MIMS E SHOP IP.

Stay in Touch
We would like to receive your feedback about our product, service and site. Keep in contact with us and
feel free to express any opinion, viewpoint, suggestion or comment that you might have. You can mail
us at ashaheen@mimstv.com; contact us via our official Facebook
page: http://www.facebook.com/MIMS E SHOP.com
During COVID-19 for help mail us: ashaheen@mimstv.com